Track your Order 

 +91 9266426868           info@daakit.com

All Touchpoints. One Dashboard. Pure Delight.

Elevate Every Customer Interaction with Intelligent Experience Management

DAAKIT CX brings all customer touchpoints into one simple platform. Never miss a chance to connect and delight — building lasting relationships that drive growth.

Customer Interaction with Intelligent Experience Management

Why DAAKIT CX Transforms Customer Relationships

Your customers deserve more than delivery updates — they deserve exceptional experiences at every moment.

Core Benefit

Core Benefits

  • Unified Communication Hub- Reach customers seamlessly across WhatsApp, SMS, Email, and voice calls from one centralized platform
  • Proactive Engagement Engine- Real-time order tracking, intelligent notifications, and proactive updates that build unshakeable customer trust
  • Smarter Operations- Automated NDR (Non-Delivery Reports) handling with intelligent workflows for faster issue resolution
  • Customer Insights & Analytics- Capture NPS (Net Promoter Score) and feedback to continuously measure and improve customer loyalty
  • Revenue Multiplication- Unlock strategic upselling and cross-selling opportunities at optimal engagement moments
Technology

Comprehensive DAAKit CX Suite Features

Order Verification Calls & Messages

Ensure 100% order confirmation before dispatch with automated verification workflows

Live Order Tracking & Tracing

Keep customers informed and engaged at every delivery milestone

Automated NDR Management

Dramatically reduce RTOs with intelligent retry logic and personalized re-engagement campaigns

Omnichannel Notifications

Seamlessly orchestrate WhatsApp, SMS, and Email communications from one unified dashboard

NPS Surveys & Feedback Collection

Capture real customer sentiment instantly with automated, contextual feedback requests

Intelligent Upsell & Cross-sell Flows

Deploy personalized product recommendations that boost repeat purchase rates and customer lifetime value

Stats

Our Impact and Reach in Customer Experience

Our platform is continuously improved to provide cutting-edge customer experience tools that are easy to use, ensuring that even those new to CX management and customer engagement can see immediate benefits in their support operations and customer satisfaction scores

0

%

Reduction in Manual Support Effort Achieved

0

%

Decrease in Ticket Resolution Time Delivered

0

%

Reduction in RTO from Automated NDR Solutions

0

%

Increase in Customer Satisfaction Score Maintained

How its work

The DAAKIT CX Competitive Advantage

One Dashboard. Zero Chaos.

Manage all customer interactions, communications, and insights in a single, intuitive interface

Faster Resolutions. Happier Customers.

Save operational time with automated, intelligent workflows that prioritize customer satisfaction

Brand-First Experience

White-labeled communications that seamlessly carry your brand identity and messaging consistency

Scalable & Secure Infrastructure

Whether managing 100 or 100,000 orders, DAAKIT CX scales effortlessly with your business growth

Perfect for Every Business Model

Purpose-built for organizations that understand customer experience is the ultimate differentiator:

Perfect for:

  • D2C Brands seeking to differentiate through superior customer service
  • eCommerce Retailers wanting to reduce support costs while improving satisfaction
  • Subscription Businesses requiring ongoing customer engagement and retention
  • Enterprise Companies needing scalable, automated customer experience solutions
Built for Every Business Model

Ready to Transform Customer Experience?

Unlock the full potential of every customer interaction with DAAKIT CX’s intelligent experience management platform.

DAAKIT Go CTA Image

Frequently Asked Questions

How fast can DAAKit actually deliver orders?

DAAKit offers 30-minute express delivery in metro areas, 60-minute and 2-hour delivery for quick commerce needs, and same-day delivery for reliable fulfillment Our 150+ strategically located dark stores powered by AI-driven inventory management position products closer to customers for lightning-fast delivery.

What technology does DAAKit use to optimize deliveries?

We leverage advanced AI and machine learning for inventory management, predictive analytics, and automated routing algorithms that continuously optimize delivery paths. Our technologically integrated fulfillment centers combined with real-time tracking and GPS technology enable seamless operations and reduce delays.

How quickly can I integrate DAAKit with my existing e-commerce platform?

Most brands can be live within 24 hours through our simple API or plugin integrations. Our API-first approach allows you to activate multiple delivery speed options instantly without complex technical implementations.

What makes DAAKit different from competitors like other quick commerce logistics providers?

DAAKit operates as a D2C enabler offering end-to-end warehousing and logistics solutions backed by smart technology, helping brands decentralize inventory through a network of warehouses across major Indian cities We provide 90% reduction in RTO rates and 40% cost savings while maintaining ultra-fast delivery speeds through our proprietary technology stack.

What are the costs involved and how does pricing work?
We offer flexible pricing plans tailored to businesses of all sizes, from startups to enterprise-level operations. Our transparent pricing structure is based on your specific order volume, delivery speed requirements, and integration needs, with no hidden fees or long-term commitments required.